The solution enables retailers and dealers to deliver a perfect store experience in each store each day. This is done by handling day-to-day controlling and execution routines, define and follow up supplier execution, as well as manage merchandising, marketing campaigns and responsibilities within the chain. Store employees and/or suppliers register deviations from desired performance by means of telephone, PDA, or web PC. The system then generates reports, allowing store managers and chain management to focus on the most important activities required to improve store performance. The system is built on the platform that provides SaaS scalability. Special attention was paid to the User Interface design and development. Considering the great number of potential users who are not computer-literate, we have provided a very intuitive and self-explanatory interface. The whole system workflow is customizable per customer, so the solution is applicable for different industries. Multilanguage support allows targeting several markets. At present, the solution has around 4000 active users.