Hi-Tech and Software Platforms (13)

To develop a Guided Sales Platform that combines sources of customer and product data to improve and simplify customer journey across channels.

Analysis of the Redmine project was made under the 8 dimensions that Technical Debt Reduction Platform (TETRA™) covers.

The CRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting

The CRM system the Client uses has a lot of operations that are simple, repetitive, and can/should be automated to economize user time and make CRM usage more efficient and convenient.

Objective. To analyze the state of an e-learning platform and evaluate its efficiency on the market.

The Client’s service network is one of the largest in the industry, serving customers from all around the globe on a daily basis. The network offers precision instruments and services for many applications in research and development, quality control, production, logistics and retail. The Client’s manufacturing facilities are located in the USA, Germany, the UK, Switzerland, and the People's Republic of China.

The Client is a Hamburg headquartered company that renders website development and management services for publishing houses. With a specialty in news website concepts and design, the Client has rich experience in providing solutions for the publishing industry worldwide.

The Client operates in 19 markets across North America, Europe, the Middle East, and AsiaPacific. The website connects finance professionals with hiring companies and helps companies find Investment Bankers, Traders, Asset Managers, Relationship Managers, Treasurers, Risk Managers, Auditors, Business Analysts, Actuaries, and Graduate Trainees.

The challenges occurred during the expansion of the Client’s presence in Eastern Europe were associated with the specifics of the region.

Serving the utility industry for over a decade, the Client deploys proprietary technology and platforms to solve challenging problems for businesses, utilities and governments. The Client’s data-driven analytics help the industry automate and streamline regulatory compliance, operations monitoring, emergency response and other business challenges.

The Client is a world leader in remote betting and offers thousands of betting markets on a daily basis over the telephone and the Internet. Their website incorporates the highest levels of security that underwrite an integrated array of sports betting and gaming services available 24 hours a day, 365 days a year.

The Client has helped more than 4 million consumers raise issues with companies for free. The Client's services are used by consumers living across the UK and worldwide. The Client has met the AA standard of the Web Content Accessibility Guidelines (WCAG) 2.0.

The provider of K-12 data management and analytics tools wanted to expand the range of its products with a new solution. To expand the product with the new functionality and launch it in new school districts the Client needed a tech partner who can rapidly perform system modernization and carry out data management tasks.