Chatbot Center
of Excellence

Delivering conversational solutions

Why having a chatbot is essential for your business?

Simpler, intuitive and more engaging user experience
Attracting interface and friendly language with personal attitude
Automating any routine and repetitive tasks
Easy to use with smartphone or tablet
Creative way to upsell

Apply Machines to Real Cases as Our Clients Did

Simple Menu / Button-Based Chatbots
is a basic type of chatbots can present decision tree hierarchies in the form of buttons. These chatbots require the user to make several selections to dig deeper towards the ultimate answer.
Contextual Chatbots
utilize ML and AI to remember conversations with specific users to learn and grow over time. Unlike keyword recognition-based chatbots, contextual chatbots are smart enough to self-improve based on what users are asking for and how they are asking it.

Keyword Recognition-Based Chatbots
can find trigger words and respond appropriately. These chatbots utilize customizable keywords and AI to determine how to serve an appropriate response to the user.
Voice Enabled Chatbots / Voice Assistants
can create personalized experience for the users. These chatbots accept user inputs through voice and act upon user request. We also can create voice-activated chatbot by using text-to-speech (TTS) and voice recognition APIs. Often using for inbound/ outbound phone calls.

Chatbots Turnkey Development

Related offerings
Conversational UX Design
Supervised AI
Chatbot persona design
Customized dashboard
Dialog and custom NLP

Key Features

Text or voice
Multilingual
Web, in-app, mail, mobile or landline phone
Scripted or AI-based
Prebuilt NLP platforms, open-source or custom ML solutions
Corporate messengers or new channels
Transfer to human
BI, people analytics
Scheduling

Full Cycle of Chatbot Development

We provide full cycle of Chatbot development started from requirements discovery, UX establishment, persona creation to software development, maintenance and support.