Custom Lab Management Platform Reduces Client Communication Time by 30% Through Workflow Automation
Laboratory equipment supplier that manufactures analytical instruments for liquid analysis.
Developing a software system that could collect real-time data during chemical analysis and send immediate alerts to operators’ mobile devices when specific conditions occurred.
Ensuring real-time responsiveness, seamless integration into existing lab processes, and reliable delivery of notifications to support timely decision-making.
30% reduction in communication time per customer through automation and CRM integration.
20% faster sample processing thanks to streamlined workflows and real-time data collection.
Improved decision-making with real-time alerts sent directly to operators’ mobile devices.
Enhanced compliance and lab efficiency due to the elimination of manual data exchanges (fax, email, Excel).
