Measuring the productivity of software engineers is a controversial topic. A traditional service level agreement (SLA) encompasses the scope of agreement-related issues, but productivity remains one of the most disputable, interesting, and actual points. It’s a question that’s been tackled by research studies and software engineering experts, and while there’s no common consensus, there’s agreement within the industry that it needs to be done.
When a software project is commissioned, a service level agreement (SLA) is put into place. The SLA is part of the contract between developer and client and measures overall project performance, usually with industry-approved metrics. It’s incredibly important to have an SLA as part of your contract(s) with a software development partner for five main reasons.
