Case Study
Major Optical Lens Manufacturer Enhances Distribution Network and Scales up Orders with New Desktop Application for Opticians
Client
ChallengeThe award-winning lens manufacturer aimed to improve an existing desktop app to customize and order ophthalmic spectacle lenses.
An intention to make the app compatible with other peripheral optical devices and migrate to the new system without disrupting operations required deep technical expertise and cost-effectiveness.
Benefits and Results
The system created a significant competitive advantage for the Client. The app’s users, opticians, now have a faster and better ordering experience and automated e-mail communications with patients.
The system reduces the number of errors resulting from manual ordering.
The Client improved the relationship with their optician distribution network.
