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Should I outsource? What are the benefits of outsourcing?

There are three main reasons for a company to outsource:

  • Reduce business costs. Reduce costs of activities that are not the core of the business (for example, software development and maintenance, system integration, call center, etc.).
  • Improve efficiency. While outsourcing the non-core activities, time and resources are freed up for executives to concentrate on product development or customer management (the things that matter most to the business).
  • Access global expertise and innovation potential. Take advantage of innovation and expertise that is found outside of the company walls — for example, creating a department can be costly, time-consuming and done incorrectly if no prior experience exists. Outsourcing such a job to an experienced team makes the process much smoother.
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