SCALEOPS 24/7​
Сustomized DevOps Service

mask_svg SCALEOPS 24/7​ Сustomized DevOps Service Solutions, 11 - intetics.com

Your On-Demand
DevOps Team. Anytime

ScaleOps is a 24/7 DevOps-as-a-Service solution tailored for mid-sized businesses. We help eliminate downtime, speed up releases, and reduce infrastructure risks without the overhead of maintaining a full-time DevOps team.

Whether you require Tier 1 monitoring or full-scale SRE support, ScaleOps offers flexible, high-impact DevOps engineering aligned with your needs.

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The Problem We Solve

Continuous DevOps support — from real-time monitoring to full SRE coverage
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    The DevOps role is mission-critical, but building it internally is costly, slow, and risky.

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    Scaling DevOps with business growth creates budget and quality challenges.

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    Dedicated DevOps team provides a 24/7 monitoring service to ensure your system security and stability.

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    Recruiting and retaining skilled engineers are time-consuming and expensive.

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    Internal teams are often stretched thin, leading to burnout and bottlenecks.

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    Reactive DevOps setups result in outages and lost user trust.

Service Opportunities​

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Continuous Coverage
Full 24/7 monitoring, support, and incident management to ensure system reliability and availability.
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Expertise on Demand
Mid-level engineers handle day-to-day operations, while senior engineers automatically manage critical or complex tasks without total team cost changes. ​
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SLA-Based Approach
A contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
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Cost-Efficiency
Resource allocation is optimized, ensuring that tasks align with the appropriate skill level, balancing quality and cost tailored to the specific client’s needs.

Service Opportunities​

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Scalability
Our team adjusts dynamically to your project demands, maintaining alignment with growth. Critical tasks out of ​the initial scope will be resolved urgently on a post-payment basis.
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Flexibility
The package bought does not affect the number of engaged FTE. FTE number will be adjusted to the specific task and project requirements.
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Focus on Business Growth
Free your internal teams to innovate while we handle the complexities of your DevOps operations.
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Safety
Infrastructure core knowledge will be 100% protected and available to share with the team.

How It Works 

Define your needs
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Select a service
package
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We find and assign an available engineer to better align with your needs
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Engineering
work starts
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In case of work out of the package scope, additional DevOps capacities could
be engaged on
a pay-as-you-go basis
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Transparent
reporting
and reviews
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Typical Implementation Flow

1
Initial Engagement
Goal: Client needs assessment
We begin by engaging with your internal team to assess your existing infrastructure and identify key pain points or areas for improvement. ​
2
Infrastructure Investigation
Goal: Gap analysis
A thorough audit of your current setup to evaluate the current state, identify opportunities for automation, and resolve inefficiencies.
3
Improvement Identification
Goal: Roadmap development
A prioritized list of areas for enhancement (e.g., automation, CI/CD improvements, monitoring) is created to ensure an actionable plan.
6
Continuous Support
Goal: 24/7 Support
Post-onboarding, we provide round-the-clock monitoring, maintenance, and continuous improvement, scaling as necessary based on project needs.
5
Onboarding Process
Goal: Team onboarding and knowledge transfer
Our DevOps team integrates with your existing setup, following a structured onboarding process that includes knowledg
4
Team and Package Selection
Goal: Package customization
Based on your needs, we recommend the best package (e.g., standard, task-based, or customizable), ensuring the right team composition for your project.

The Most Popular Packages*

24/7 Tier
1 Monitoring Service
$7,000per month
Scope: 24/7 system monitoring, maintenance, and support.
More Details

Scope: 24/7 system monitoring, maintenance, and support.

 

Key Features: Security compliance, tier 1 support, automated performance
monitoring.

 

Target Audience: Ideal for small- and mid-sized businesses needing continuous
support.

 

Pricing: Equivalent to the three-tier 1-level DevOps engineers. Team Lead support
included.

 

Extra working hours for fixing issues and planned activities could be provided with
45 USD per hour rate post payment.

80 Hours per Month
for 24/7 Planned Tasks
$4,000per month
Scope: On-demand 80 hours of availability
of your DevOps needs for troubleshooting, maintenance, and support. Tasks are allocated to engineers based on expertise and complexity.
More Details

Scope: On-demand 80 hours availability* of your DevOps needs for
troubleshooting, maintenance, and support. Dynamic task allocation to an
available engineer with expertise matching task complexity.
Documentation updating and knowledge transfer.

 

Key Features: CI/CD management, security compliance, automated
performance monitoring. Documentation updating and knowledge transfer.

 

Target Audience: Ideal for small- and mid-sized businesses needing continuous
support.

 

Pricing: Equivalent to the two-week rate of one mid-level DevOps engineer with
a Team Lead support.

Extra working hours could be provided at a 45 USD per hour rate post payment

Custom
DevOps Team
TBD depending on the
specific client’s needs
Scope: Flexible team composition, allowing adjustment of ratios based on project needs. Documentation updating and knowledge transfer.
More Details

Scope: Flexible team composition, allowing adjustment of ratios based on project
needs. Documentation updating and knowledge transfer.

 

Key Features: Tailored team composition, 24/7 availability, and dynamic task
prioritization. Dedicated project manager included.

 

SLA: TBD.

 

Pricing: Customized based on team composition, workload, and service level

*All available packages could be provided on demand

Let’s start talking!

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    • DE: +49 (651) 9498-3992
    [email protected]
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        Full name
        Company
        Email
        Phone
        Message or Question
        Protecting your privacy is our priority. By submitting this form, you agree to our Privacy Policy, which outlines how we safeguard your rights. Please review it for more information.
        OR
        • US: +1 (239) 217-4907
        • DE: +49 (651) 9498-3992
        [email protected]
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