In Less than 1 Year, the Global Leader in Intelligent Guided Selling Received a Multi-Functional Platform for Improving the Customer Journey title image

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Client

Conversity is a global leader in Intelligent Guided Selling. The B2B company offers customer personalization technology that improves engagement, cross-selling, and multiplies conversion rates by X5.

Challenge
  • To develop a Guided Sales Platform that combines sources of customer and product data to improve and simplify customer journey across channels.

Benefits and Results
  • The platform became an effective tool for boosting conversion for the Client’s customers.

  • The end-users receive relevant recommendations and can access add-on opportunities.

  • Every update helps get the most out of the platform and design customer journeys that enhance loyalty.

  • An initial version of the solution was delivered in less than 1 year.