Optimize your practice. Reduce losses. Increase loyalty
Comprehensive Healthcare
Scheduling Solutions
Time management is crucial in quality medical care. Using technology, clinics can reduce no-shows, decrease wait times, boost revenue, streamline tasks, lessen administrative work, and enhance patient care.

Comprehensive Healthcare Scheduling Solutions
- In 2022, healthcare providers invested more than
$380 million in scheduling - Well-organised scheduling flows will increase the profitability
of your practice by 30-60%
- The no-show rate in the US is about 30%
- The annual cost of missed appointments in the US is more than $150 billion
- More than 60% of patients skip
medical appointments
due to the scheduling issues
Let’s improve your scheduling right now!
A Scheduling Solution That Meets Goals of Your Practice
Possible goals
Loyal clients
- Quick appointment scheduling
- No queues
- Time efficient
treatment plan
Loyal employees
- Efficient cyclical scheduling
- No idle time
- Personalization of the
working day
Maximum revenue
- No missed appointments
- No idle time
(employees, equipment)
What are the metrics of your scheduling approach?
Patient Appointment Scheduling
Time breakdown of the patient journey
Total time for visit
Time for scheduling
- Maximize automation in the appointment creation
- Add self-scheduling options
- Reduce transfers
to the phone calls
Waiting time
- Segment timeslots
(for urgent patients, patients with chronic diseases, etc) - Develop a system
of follow ups to avoid no-shows
Time
in the queue
- Develop prediction models of the visit duration
- Inform patient about delays
Treatment time
- Preview and schedule all needed steps for the defined type of the patient visit.
- Book time for all required personnel and equipment
- Schedule all needed follow up visits at once
Let’s speed up time to care!
Development of the Custom Smart Scheduling Solution
1
Making an Appointment
- Minimizing errors when filling out a request through autofill fields
- Distribution of patients among branches within the city
- Integration of Carriers to automate Patient Insurance Pre-check
- Functionality for managing appointments on the patient’s side
- Scheduling a series of appointments at once according to the treatment plan
- Assigning different duration for different types of appointments

Development of the Custom Smart Scheduling Solution
2
Minimizing No-Shows
- Analysis of historical information and classification of patients
based on the likelihood of their no-show - Development of differentiated algorithms to prevent no-shows
- Utilization of bots for sending SMS and making calls (reminders
and appointment confirmations)

Development of the Custom Smart Scheduling Solution
3
Development of Prediction Models
- To forecast the number of visits based on local factors, weather, events, and so on.
- Forecasting the duration of appointments based on each doctor’s characteristics and historical patient data.

Development of the Custom Smart Scheduling Solution
4
Personnel and Equipment Planning
- Shifts planning
- Vacations management
- Accounting for the compatibility of individual employees
- Automatic assignment for the appointment of all necessary participants (doctors, laboratory assistants, nurses, equipment)
- Analysis of downtime and staff efficiency

Featured Case Studies
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