A leading mapping company needed help creating an efficient call center structure to continuously verify and update data entries in their existing POI database, which contained millions of location based records. They were adding new places to their database, but lacked the sufficient language capabilities and personnel to successfully verify all new data entries coming from all over the world. They were looking for a partner with extensive languages capabilities, who had an affordable and scalable model that would allow expansion based on their business needs.
The Client is one of the leading location-based data solution providers. To improve the accuracy of their software platform, the company needed to find highly elusive addresses and fill gaps in their location databases. The new information was to be integrated with the Client’s existing software services platform to help expand their business processes.
The Client needed to increase their database of verified, valid geographic locations and their addresses in Canada by over 80% in 8 months. They searched for a reliable partner with experience in collecting different types of data such as addressable objects, high precision coordinates, points of interests, and potential for flood and other hazards for all locations in Canada where addressable objects were a priority. The Client needed to get at least 100,000 addresses, but their team was severely hindered by slow access to data, because of manual access requirements on most websites. The project was complicated by the fact that the address search had to be done in two languages simultaneously, due to the bilingualism of the country, and as a result took a much longer time to complete. Facing severe data access problems and slow project completion times, the Client chose Intetics as their data collection partner to get fast and accurate project results.
Project objective was to help a major GIS solutions provider build a data processing center to enhance their map-making capabilities in Eastern Europe.
The geospatial solutions provider already had data that covered a multitude of countries on all continents and faced growing demand, but they lacked data about the Eastern European region. To provide a full spectrum of geographic information to their users, the GIS provider needed to find a strategic partner in Eastern Europe able to set up an offshore center to process geographic data quickly and cost-effectively. The data processing center had to be completely dedicated to the client, and required competent and technically skilled staff to return a highly accurate product. It had to be fully secured to ensure data protection, and it had to be scalable to match the scope of each project.
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