Dedicated Teams Offering
prepared by Pavlo Yalovol
Why Intetics: Our difference
Convenient to work with for both North American and Western European clients, while adhering to local legislation.
Client IP is safeguarded through triple-layer protection backed by comprehensive liability and E&O insurance.
No upfront investment or capital expenditures are required to build your software engineering team—this includes all hardware, software, and even initial training.
Our processes meet ISO 9001:2015 (quality) and ISO 27001:2022 (security) standards, with GDPR, CCPA/CPRA, and HIPAA compliance. We also achieved ISO/IEC 42001 certification for Artificial Intelligence Management Systems (AIMS).
Our developers achieve double the productivity by integrating advanced AI agents and tools at every stage of the SDLC.
We possess extensive industry expertise across various verticals, validated by multiple successful solutions.
According to one of our clients, “Innovation is in our DNA,” a claim further validated by our inclusion among Fortune’s Top 300 Most Innovative American Companies.
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Key Principles on Which Insourcing Centers Are Designed On
Insourcing Center is designed to operate on the following principles:
- Scale
The right talent available at scale - Efficiency
Optimize execution - Risk-Reward Model
Intetics invests its own funds to drive a higher excellence behavior - Security Protection and GDPR compliance
- Velocity
Scale at speed - Productivity
Measurable productivity improvement - Outcome-Based Model
An outcome-based execution modeled as a managed service
- Flexibility
Change quickly to efficiently support peaks & troughs - Cost
Reduced cost through efficiency and scale - Project management
excellence
Knowledge transfer: РМ, СоЕ, delivery manager
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Remote Insourcing Team Setup Process
60 mins Meeting to
- Identify the stakeholders for participation in planning session (PS)
- Define outline for the PS
- Strategic Messaging
Half day/multiple smaller sessions to
- Define strategic view for short, medium term, long term
- Identify needs / Projects / requirements to be managed
- Legal and Cost
- Governance
1-2 weeks to
- Develop the Workflow to cover Operational, Financial, Core Team, On boarding
Playback Session to
- Present the plan
- Feedback for further adjustments and refinement
- MSA/SOW
Augment/Accelerate workstreams
Onboard teams
Onboard teams
Investigate/Define workstreams
Advisory work (Client + Intetics Experts)
Execution plan/
Onboarding
Execute
Ways of working
(Tools, Process, CICD, Automation etc)
Onboard teams
Execution plan/
Onboarding
Execute
Setup activities
(Contracts, Infrastructure, Governance and Process)
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Areas Covered by PS (Planning Session)
Session 1 (1-2 hours)
Introduction
- Intro to Intetics
- Vision and partnership goals
- Insourcing Center Model overview and examples
Session 2 (2 hours)
Workstream Planning
- High Level Discussions
- Understanding Current Vs Future State
- Understand Development Methodology
- Understanding current organization/team/process
- Understanding Product Workstreams
- Prioritizing work-streams for Insourcing Center (short, mid and long term)
Session 3 (2 hours)
Team Planning
- Discuss long term org structure for Insourcing Center and also interim structures & transitions
- Define team ramp-up plan along with key roles and interfaces
- Identify project skill set requirements for all phase
- Define selection/evaluation process and logistics
Team Planning
- Identify knowledge transition and training needs – for new tracks
- Identify existing training assets – For existing tracks
- Plan for recording initial training sessions
- Enhance / Build training courses
- Setup Training Site for COE
Session 4 (1-2 hours)
Governance
- Define KPIs and metrics
- Identify tools to track the same
- Project / Relationship reviews and communication plans
- ColInsourcing Centeroration tools
Infrastructure
- Review current link/connectivity options; update as needed
- Identify System sites, and their configurations (Dev, Staging, Production, Mirrors Customer-Sites)
- Document Hardware / Software requirements, Dev / QA env, requirements
- Review security and IP protection guidelines
- Plan for work space based on quarterly hiring projections
- Discuss Partner specific workspace guidelines
Session 5 (1-2 hours)
HR
- Develop Innovative specific hiring process. Create co-branded hiring pitch
- Discuss and develop combined organization chart, career path for employees, performance review cycle/process, etc.
- Processes, tools and technology trainings
- Create product specific training plans
Legal, Communications & Marketing, Logistics
Mandatory JPS Sessions. Should
be held in sequence listed
Optional Tracks Can happen in
parallel with Session 3 & 4
Participants – Partner Exec sponsor, Business stakeholders, Program
Management, Engineering Management, Training Function, IT, HR
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Insourcing Center KPI’s – Flexible, Efficient and to Deliver Value YoY
| Sl. No. | KPI Parameter | Description | SLA |
|---|---|---|---|
| 1 | Ramp-up Time | Intetics to ensure availability at scale | Up to additional 10% of the volume of work packages: Additional 10% - 20% of the volume of work packages: Additional above 20% of the volume of work packages: |
| 2 | Ramp-down Time | Intetics provides ability to adapt to client’s the dynamic nature | As per client’s internal MSA |
| 3 | Attrition Management | We manage any attrition with no impact | No impact on any program level KPI’s including Schedule, Quality etc. |
| 4 | Productivity | We ensure ability to create and add value to the engagement YoY | YoY improvement measured at a category level for similar type tasks |
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Insourcing Center Structure – Example
Insourcing Center Chief
Senior delivery leader responsible for Insourcing Center outcome.
UX Team
Helps the developers in designing the front end for rich user intuitiveness.
Technical Program Manager
Placed at ClientCo location. Responsible for removing road blocks and local facilitation.
DevOps
Ensures automating the process of software deployment – delivery pipeline and infrastructure.
Managers
Will be working with leadership and Scrum teams ensuring smooth delivery
Systems QA
Focus on end to end and regression testing of the complete system
SME
Will work with the Product Management Team to understand/contribute to Product Direction and advise Insourcing Center teams.
Developers
Create unit test cases/code in defined technology stack following test driven development.
Proxy PO
Will help with grooming backlog and eInsourcing Centerorating user stories – in continuous discussion with SME/PO.
Automated QA
Create & execute automated test suites to verify the deliverables.
Architects
Solution or Technical Architect roles to be defined based on the Technical roadmap.
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Insourcing Center Science.
The Model in Action
This is an example of how a
Insourcing Center model would
be set up and run.
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Insourcing Center Workflow
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Alignment & Staging for Success Insourcing Center Set-up |
Quick Start & Organize |
Build the foundation Scale |
Mature Capability |
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Team |
Build and Mature Team Existing Intetics teams |
Parent immersion: Client resources can |
Two way |
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Insourcing Centers: Support Business Goals
Enable Customer
Next Generation Products
and Services
- Create a strategic
partnership using
the Intetics Insourcing
Center model - Leverage Intetics
product engineering
and technology
expertise - Free up customer
resources to focus
on the future
Reduce internal and customer burden
Sustain legacy products
Address new opportunities
Evolve current products
New monetization mechanisms
Create new products
Customer Engineering Organization
Customer Intetics Engineering Insourcing Center
Offshore
Location
Columbia,
Ukraine, Poland,
Georgia,
Moldova
Intetics Engineering
Insourcing Center
Model
Optimized
for Product Engineering
Next Generation
Technology
Embedded,
Big Data | Analytics,
Mobility and Cloud
Product
Expertise
Design, User Experience
and Architecture
MVP, Lean, Agile
Innovation Process
Tech | Partner
Ecosystem
Over 250 Technology
Customers | Partners
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Approach to Recruitment, Knowledge Transfer and Self Sufficiency
“Exciting Company to Work For”
- Multi location presence
- Domain, technology, customer
exposure - Opportunity to work in world-class
environment - Quality of life – one of the best
employers in its category - Enriching career model and career
planning - Talent development
- Competitive compensation package
“Keeping engaged”
- People centric HR practices
- Celebrating life in Intetics
- Work life balance
- Inspiring communication and flat organization structure
- Fast Track (FT) & Performance Improvement Plan (PIP)
- Career progression matrix
- Multiple awards
- Customer appreciation awards
- Attractive benefits
“Create sense of belonging”
- Continuous learning (Skills
upgradation & certification) - Training and education Programs
- Growth opportunities
- Fair & transparent Performance Management System
- Reward & Recognition
- Long Service Awards
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Sample Client Insourcing Center Set Up at Intetics…
- Dedicated space partitioned with walls
- Security monitoring of Insourcing Center entry through cameras
- Insourcing Center space branded to Client themes and posters. Look and feel like Client’s global offices
- Access restricted with badge readers
- Fully segregated IT network infrastructure
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