Major Optical Lens Manufacturer Enhances Distribution Network and Scales up Orders with New Desktop Application for Opticians

Major-Optical-Lens-Manufacturer-Enhances-Distribution-Network-and-Scales-up-Orders-of-Ophthalmic-Spectacle-Lenses-with-New-Desktop-Application-for-Opticians-1
Client

The award-winning lens manufacturer aimed to improve an existing desktop app to customize and order ophthalmic spectacle lenses.

Challenge
  • An intention to make the app compatible with other peripheral optical devices and migrate to the new system without disrupting operations required deep technical expertise and cost-effectiveness.

Benefits and Results
  • The system created a significant competitive advantage for the Client. The app’s users, opticians, now have a faster and better ordering experience and automated e-mail communications with patients.

  • The system reduces the number of errors resulting from manual ordering.

  • The Client improved the relationship with their optician distribution network.