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    The client has an internal system called GANAG CRM, intended to manage the customer database, hotels, business partners, and hardware equipment, monitor the status of the hardware availability and operability, track the service usage, generate bills, and invoice customers. They decided to transfer the system development and maintenance to Intetics in order to increase its quality and availability, and speed up the development of new functionality answering the changes in business processes and requirements. Intetics suggested and implemented procedures of change request management, bug tracking and project collaboration solutions which allowed better control over the development process and made it possible to satisfy budget tracking requirements.

    The solution allows private and commercial website owners to benefit from the popularity of their homepages and start making profit right away without any costs or risks. It provides all the technology needed to create individual branded merchandise, offered through an online shop, which can be easily integrated in any website. Everything is managed online. Users need only an Internet connection, graphic files or logos, and the company will take care of stock management, production, shipping, payment processing as well as customer services. It gives users all functions necessary to operate an online merchandise shop.

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    The SmartTrip™ system enables corporate travel agents and travellers to book flights by indicating search parameters and getting cumulative results from multiple Web sources. Users can reach an external page with selected flights directly from the SmartTrip search results page. The system allows for airport selection: the user types the name of a city, and SmartTrip displays all airports in the area. Flights found by different search engines are arranged in groups to let the user compare prices on the same flight.

    The solution is an online wholesale store intended for customers who perform local inventory using the barcode reading technology. The application allows users to replenish supplies manually if they did not have a barcode scanner or in case of hardware failure during the automatic upload process. The application offers a shopping cart and enables users to create an individual shopping list for each shelf location within their facilities.

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Intetics shortlisted for the GSA’s Professional Awards 2017 under Excellence in BPO and Best Nearshore Team

On March 15th GSA UK announced the shortlist for its annual Professional Awards. Two Intetics teams were shortlisted for the Excellence in BPO and Best Nearshore Team.