The application enables employees to compose specific drawings from the existing library of graphic elements (details). The composed schema with calculated dimensions and other parameters of the details is saved on a central server. The schema can be opened and modified by other users from different computers (including iPad). The permissions system restricts access to the schemas to corresponding work groups within the organization. A built-in scheduling system allows planning when the drawings will be used in the production department (assembly line). The system is used by vendors of the details and assembling teams to make sure the correct details arrive to the production line in time.
The application is developed in Flex and works on Windows, Mac and iPad platform with Android coming.
A web-based administration area allows uploading new graphic elements to the system, manage users and permissions. The updates are automatically downloaded and installed on client’s computers.
The application shares the same code base that significantly reduces costs of maintenance and development of new features. We estimate that choosing this set of technologies saved our customer 40-50% of development costs in comparison with developing different versions for PC, Mac and iPad. The expected maintenance savings are up to 80% in a long run when the new features are introduced and Android version is launched to production.
Desk-Net is a new platform for cross-media newsroom management targeted at medium-size and large publishing houses. It helps to plan appointments, manage stories, co-ordinate staff, control beats, and streamline cross-media workflows. Thus, it makes the whole range of publishing processes less time-consuming and therefore a lot more productive. In the developed system stories and appointments can be easily assigned to employees. Every user has his/her own personal site where his/her assignments can be tracked. A simple and easy-to-use “Notes” function enables managers to inform their staff. Specific days and sections can be selected for targeted communication. Personnel – internal or external – can get access to certain sections only, thus being restricted in viewing information that is not directly related to their work. Automated email notifications are sent out to inform users about new entries or changes in existing ones. Nowadays the service is used by about 8 companies and the number of customers continues to expand.
Silicon Systems is a Wokingham, U.K.-based company delivering leading-edge, highly supported IT solutions. Flowmation, its primary product, combines Digital Asset Management (DAM) and Project Management tools to help advertising, print and publishing firms easily organize their assets into projects that are accessible to both local and remote project participants. Flowmation was initially developed by staff in-house. However, as Silicon’s user base grew, end-user support and customer requests for more functionality increasingly began to absorb more time and effort. The current team could no longer handle the requests, and at the same time it did not seem possible to expand it quickly and at reasonable cost within the UK.
Silicon started to consider the outsourcing option and finally chose Intetics as a technology partner and its Offshore Dedicated Team (ODT) as a cooperation model for distinct advantages it provides: expert management consulting, complete process setting, project and relationship governance on Intetics’ side and full control over the offshore team given to the Client.
The solution is an online career community targeting four groups of potential community members: professionals searching for a job, leaders of career groups or networks in the community willing to leverage their expertise, representatives of companies and recruiting agencies, and coaches willing to promote their coaching practices by providing help to community members. It is a fully customized and user-friendly system which provides comprehensive career management opportunities. Professionals in transition can use it to access vast employment information resources, find and build the right career community groups, personalize job search preferences, etc. Coaches, search firms, and companies can find it useful to showcase their services. Due to flexible architecture, the system functionality can be easily extended with all necessary features.
The client expected the tool that would provide consultants with information quickly without time-consuming searches and long lasting training. With InTutor the client managed to increase customer satisfaction rate by 15%. Along with that the time previously spent for employee education reduced by 60%, while the percentage of the customer turnover decreased by 1.3%. InTutor has become the tool that timely provides consultants with the information despite the system changes and additions to the main information source, thus supporting information the needs of the consultants.
Flowmation brings together Digital Asset Management and Project Management Systems to provide a unique and powerful combination of their capabilities. Traditional Digital Asset Management systems work rather like libraries where you can browse, search and retrieve assets. Flowmation extends beyond this, enabling the assets to be organized as projects which can be worked on by both local and remote project members. Project tasks can be automated through workflows that are embedded within the system.
Editorial Control System (ECS) is a web-based internal business process application for content and information base management. Intetics localized it, and also performed its internationalization by developing a text extracting tool to separate UI elements (resources) from source code. To increase the speed of finding and extracting “hard-coded” strings from source code, String Extraction Tool was created. After the extraction process, all hard-coded strings are replaced with function calls to the Resource Manager module that returns strings for the current locale.
The solution enables retailers and dealers to deliver a perfect store experience in each store each day. This is done by handling day-to-day controlling and execution routines, define and follow up supplier execution, as well as manage merchandising, marketing campaigns and responsibilities within the chain. Store employees and/or suppliers register deviations from desired performance by means of telephone, PDA, or web PC. The system then generates reports, allowing store managers and chain management to focus on the most important activities required to improve store performance. The system is built on the platform that provides SaaS scalability. Special attention was paid to the User Interface design and development. Considering the great number of potential users who are not computer-literate, we have provided a very intuitive and self-explanatory interface. The whole system workflow is customizable per customer, so the solution is applicable for different industries. Multilanguage support allows targeting several markets. At present, the solution has around 4000 active users.
The solution an inventory management system that allows the company’s sales representatives and clients to use PDA devices with barcode capability for collecting information and handling the ordering/re-ordering process with maximum speed, accuracy, and efficiency. The core business logic of the system consists of the following components: Supply Company, Customer, Shelf, and Box (Material, Product). The overall functionality is integrated around these subsystems.
The FileMind system allows users to quickly search for multimedia files within the corporate intranet. The server part of the system, using a special scanning application that runs as a service, collects and processes information from the intranet, and then stores in a database the metadata, thumbnails, and full-text data from each multimedia file that was found. The client application connects to the server and displays the multimedia contents as a folder tree with customizable file view panes on the right.
The solution was developed for a call center to facilitate call data collection and analysis. It enables call center operators to capture electronic data for the following call reasons: clinical trial participation, doctor referral, and registering for a medical event. Call data reports can be reviewed both via a browser and via regular email. A permission model provides an adequate access level to call center operators, supervisors and for representatives of external clients.
The Call Center system was developed for a telephone service dealer company that major German telephone service providers supply with the information on their customers. The dealer company offers them services in extending their contracts. We have built a comprehensive intranet system for importing, validating, storing, and issuing the information on the old, current, and new contracts signed by the customers of telephone service providers, as well as for processing the information that is necessary for negotiating and preparing new contracts. The built-in contract generating mechanism is easy-to use, and it allows an agent to prepare and print out a contract in no time. After a contract is signed, all the related information is added to the Call Center database and also transferred to the proper telephone service provider. After Call Center was basically deployed, an additional task appeared: the dealer company decided to implement a multilevel marketing system for attracting new customers. A new feature added to the system lets agents enter and process information on the potential customers and calculate the award fees.
The Client needed to automate a large number of vehicle defect reports created by employees across all their locations. They needed to reduce the amount of paperwork, speed up the defect processing time and improve planning of repairs. Due to working with Intetics, the client received 2 highly specialized mobile apps that enabled them to automate their on-the-go processes. An existing app was customized to exactly match the Client’s needs and was securely integrated with their IT infrastructure.
The project objective was to create automated Laboratory Information Management System (LIMS) for simplifying work with wide amount of requests for medical testing.
After project completion testing facility received a complete functional LIMS System that matched processes within a short period of time.The system allowed collecting more accurate data by removing transcription errors and the need to use multiple spreadsheets, maintain electronic records to good practice (GxP) standards and bring about great time savings by increasing the efficiency of reporting and reducing the amount of quality control (QC) checking required on data.
The Client noted data access improvements for external customer queries, simplification and automation of invoicing, productivity improvements, such as using barcoding for sample tracking, the
automation of calculations and control of associated results. Additional benefits include more accurate planning and scheduling, eliminating manual transcription and duplication of data and simplifying access to laboratory data.
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"High employee productivity" is the magic word combination that every manager dreams of adding to a report. Still, stepping on the way to improvement, we all face obstacles and barriers.
On March 15th GSA UK announced the shortlist for its annual Professional Awards. Two Intetics teams were shortlisted for the Excellence in BPO and Best Nearshore Team.