Intetics conducts continuos support of operational database (ODB) that manages the customer loyalty program of world’s largest furniture retailer. The ODB system also synchronizes data with the retailer’s central IT and Marketing databases on daily and weekly basis.
The system Intetics supports consists of several major components:
Furniture retailer’s custom coworker web application, designed for managing customer profile data. This application is used to issue new and replace lost loyalty cards and schedule Business Process Jobs.
Business Process Jobs that serve various marketing purposes. This includes several customer data reports, unsubscribe e-mail services using country-specific providers, registration statistics, and customer Card & Welcome Pack supply.
Data providers that are supplied by a marketing partner. This includes Kiosk solutions and web applications (depends on the country). ODB is developed and supported by Intetics team using proved & reliable open source technologies. Intetics now successfully provides services to the markets of 8 countries managing more than 5 million customer records. In short- and middle-term perspective the system will be expanded to more countries in which the retailer runs their business.
A Canadian lottery operator relies strongly on their retail network for sales of lottery tickets. The operator must monitor how intermediaries carry the product; they are required by law to regularly inspect licensed vendors to ensure adherence to regulatory and policy requirements.
The lottery service provider chose Intetics, because of its successful track record of developing custom software solutions and experience developing inspection applications. Intetics first collected the client’s requirements and built a prototype. Based on the feedback, a plan was formulated and Intetics put together a team of software engineers. Using SCRUM methodology throughout
development, Intetics built a desktop and a mobile application.
The solution allows private and commercial website owners to benefit from the popularity of their homepages and start making profit right away without any costs or risks. It provides all the technology needed to create individual branded merchandise, offered through an online shop, which can be easily integrated in any website. Everything is managed online. Users need only an Internet connection, graphic files or logos, and the company will take care of stock management, production, shipping, payment processing as well as customer services. It gives users all functions necessary to operate an online merchandise shop.
Clipping Pals is a graphic processing service providing handmade clipping paths which help to isolate images from their backgrounds. Users sign in to the automatic order processing system, upload their scans, gifs, jpegs and illustrations and submit an order for removing certain parts of the image data. The material undergoes handmade processing and the necessary parts are isolated from their background.
The solution enables retailers and dealers to deliver a perfect store experience in each store each day. This is done by handling day-to-day controlling and execution routines, define and follow up supplier execution, as well as manage merchandising, marketing campaigns and responsibilities within the chain. Store employees and/or suppliers register deviations from desired performance by means of telephone, PDA, or web PC. The system then generates reports, allowing store managers and chain management to focus on the most important activities required to improve store performance. The system is built on the platform that provides SaaS scalability. Special attention was paid to the User Interface design and development. Considering the great number of potential users who are not computer-literate, we have provided a very intuitive and self-explanatory interface. The whole system workflow is customizable per customer, so the solution is applicable for different industries. Multilanguage support allows targeting several markets. At present, the solution has around 4000 active users.
The solution an inventory management system that allows the company’s sales representatives and clients to use PDA devices with barcode capability for collecting information and handling the ordering/re-ordering process with maximum speed, accuracy, and efficiency. The core business logic of the system consists of the following components: Supply Company, Customer, Shelf, and Box (Material, Product). The overall functionality is integrated around these subsystems.
The solution is an online wholesale store intended for customers who perform local inventory using the barcode reading technology. The application allows users to replenish supplies manually if they did not have a barcode scanner or in case of hardware failure during the automatic upload process. The application offers a shopping cart and enables users to create an individual shopping list for each shelf location within their facilities.
SupplementSpot online store is a part of the Yahoo! Store system for managing orders and inventory, processing transactions, and promoting business. Intetics team re-designed and perfected the company’s online store, streamlined the purchasing process by customizing a number of Yahoo! Store system modules, integrated a Wellness Test to help the client’s customers uncover their potential health problems, developed a new Web site targeted at European customers, built a prescription drugs service Web site and weight management online store.
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"High employee productivity" is the magic word combination that every manager dreams of adding to a report. Still, stepping on the way to improvement, we all face obstacles and barriers.
On March 15th GSA UK announced the shortlist for its annual Professional Awards. Two Intetics teams were shortlisted for the Excellence in BPO and Best Nearshore Team.