Managed Service for Silicon Systems

Silicon Systems, UK

Silicon Systems is a Wokingham, U.K.-based company delivering leading-edge, highly supported IT solutions. Flowmation, its primary product, combines Digital Asset Management (DAM) and Project Management tools to help advertising, print and publishing firms easily organize their assets into projects that are accessible to both local and remote project participants. Flowmation was initially developed by staff in-house. However, as Silicon’s user base grew, end-user support and customer requests for more functionality increasingly began to absorb more time and effort. The current team could no longer handle the requests, and at the same time it did not seem possible to expand it quickly and at reasonable cost within the UK.
Silicon started to consider the outsourcing option and finally chose Intetics as a technology partner and its Offshore Dedicated Team (ODT) as a cooperation model for distinct advantages it provides: expert management consulting, complete process setting, project and relationship governance on Intetics’ side and full control over the offshore team given to the Client.

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IMPAQ Offshore Dedicated Team

IMPAQ Co., UK

For 12 years IMPAQ had employed a nearshore outsourcing model, using resources from Eastern Europe to support their in-country teams in Western Europe. Over the past three years some of the nearshore regions had matured economically which caused significant increases in costs. In 2005 IMPAQ planned to broaden their Marketing Technology Services and started to assess new Eastern Europe regions and possible partners. Intetics went through a competitve bid process and was chosen on the basis of both price and quality.

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Offshore Dedicated Team for SupplementSpot Nutrients

SupplementSpot Nutrients, USA

SupplementSpot online store is a part of the Yahoo! Store system for managing orders and inventory, processing transactions, and promoting business. Intetics team re-designed and perfected the company’s online store, streamlined the purchasing process by customizing a number of Yahoo! Store system modules, integrated a Wellness Test to help the client’s customers uncover their potential health problems, developed a new Web site targeted at European customers, built a prescription drugs service Web site and weight management online store.

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