Cross-platform B2B Application for Manipulation with Drawings on PC, Mac, iPad (Android coming) Developed in Flex

The application enables employees to compose specific drawings from the existing library of graphic elements (details). The composed schema with calculated dimensions and other parameters of the details is saved on a central server. The schema can be opened and modified by other users from different computers (including iPad). The permissions system restricts access to the schemas to corresponding work groups within the organization. A built-in scheduling system allows planning when the drawings will be used in the production department (assembly line). The system is used by vendors of the details and assembling teams to make sure the correct details arrive to the production line in time.

The application is developed in Flex and works on Windows, Mac and iPad platforms.

A web-based administration area allows uploading new graphic elements to the system, manage users and permissions. The updates are automatically downloaded and installed on client’s computers.

The application shares the same code base that significantly reduces costs of maintenance and development of new features. We estimate that choosing this set of technologies saved our customer 40-50% of development costs in comparison with developing different versions for PC, Mac and iPad. The expected maintenance savings are up to 80% in a long run when the new features are introduced and Android version is launched to production.

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Desk-Net – Solution for Newsroom Management

Desk-Net is a new platform for cross-media newsroom management targeted at medium-size and large publishing houses. It helps to plan appointments, manage stories, co-ordinate staff, control beats, and streamline cross-media workflows. Thus, it makes the whole range of publishing processes less time-consuming and therefore a lot more productive. In the developed system stories and appointments can be easily assigned to employees. Every user has his/her own personal site where his/her assignments can be tracked. A simple and easy-to-use “Notes” function enables managers to inform their staff. Specific days and sections can be selected for targeted communication. Personnel – internal or external – can get access to certain sections only, thus being restricted in viewing information that is not directly related to their work. Automated email notifications are sent out to inform users about new entries or changes in existing ones.  Nowadays the service is used by about 8 companies and the number of customers continues to expand.

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Call Centre System

The Call Center system was developed for a telephone service dealer company that major German telephone service providers supply with the information on their customers. The dealer company offers them services in extending their contracts. We have built a comprehensive intranet system for importing, validating, storing, and issuing the information on the old, current, and new contracts signed by the customers of telephone service providers, as well as for processing the information that is necessary for negotiating and preparing new contracts. The built-in contract generating mechanism is easy-to use, and it allows an agent to prepare and print out a contract in no time. After a contract is signed, all the related information is added to the Call Center database and also transferred to the proper telephone service provider. After Call Center was basically deployed, an additional task appeared: the dealer company decided to implement a multilevel marketing system for attracting new customers. A new feature added to the system lets agents enter and process information on the potential customers and calculate the award fees.

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Recruitment Portal

The client needed a Web-based recruitment solution that would enable the users to manage and process information related to vacancies, candidates, skills, and recruiters. The delivered recruitment portal offers the following functionality:

• User authentication and role-based authorization;
• Candidate management pool;
• Job requisition management pool;
• Candidate processing for a selected job requisition;
• Processing candidates through the hiring workflow based on a candidate / job requisition association;
• Managing recruiters and clients related data;
• Managing the skill tree of the system;
• Managing the lookup data of the system.

The users of the system are identified and assigned rights to according to their roles of a Manager or Recruiter. The application architecture: MS SQL Server database; data abstraction layer; business logic layer; Web site based on the business layer; external interface for third-party consumers / applications using HTTP and SOAP protocols.

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Business processes automation for a healthcare call center

The solution was developed for a call center to facilitate call data collection and analysis. It enables call center operators to capture electronic data for the following call reasons: clinical trial participation, doctor referral, and registering for a medical event. Call data reports can be reviewed both via a browser and via regular email. A permission model provides an adequate access level to call center operators, supervisors and for representatives of external clients.

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