Support of IKEA Family customers database

IMPAQ Co., UK

Continuos support of operational database that manages IKEA™ Family loyalty program customers. ODB system also synchronizes data with central IKEA IT and Marketing databases on daily/weekly basis.

The system consists of several major components:

• Common Data Entry Point which accepts from several hundreds to 10 thousands new customers daily depending on the marketing activity. Data is supplied via Web Services and FTP from various 3d party providers (Data Capture Houses); web applications; and via in-store Kiosk solutions.
• IKEA co-worker web application designed for managing customer profile data; issuing new and replacing lost Family Cards; scheduling Business Process Jobs.
• Business Process Jobs that serve various marketing purposes. This includes several customer data reports, unsubscribe e-mail services using country-specific provider, registration statistics, and customer Card & Welcome Pack supply.
• Data providers that are supplied by Quant Marketing™. This includes Kiosk solutions and web applications (depends on the country). ODB is developed and supported by Intetics team using proved & reliable open source technologies and now successfully provides services to the markets of 8 countries managing more than 5 million customers. In short and middle term perspective the system is planned to be expanded to more countries in which IKEA run their business.

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Offshore Dedicated Team for SupplementSpot Nutrients

SupplementSpot Nutrients, USA

SupplementSpot online store is a part of the Yahoo! Store system for managing orders and inventory, processing transactions, and promoting business. Intetics team re-designed and perfected the company’s online store, streamlined the purchasing process by customizing a number of Yahoo! Store system modules, integrated a Wellness Test to help the client’s customers uncover their potential health problems, developed a new Web site targeted at European customers, built a prescription drugs service Web site and weight management online store.

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ORSY Online Wholesale Store

Baer Supply Company, USA

The solution is an online wholesale store intended for customers who perform local inventory using the barcode reading technology. The application allows users to replenish supplies manually if they did not have a barcode scanner or in case of hardware failure during the automatic upload process. The application offers a shopping cart and enables users to create an individual shopping list for each shelf location within their facilities.

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"Shop Supplies on Time" Inventory Management System

Baer Supply Company, USA

The solution an inventory management system that allows the company’s sales representatives and clients to use PDA devices with barcode capability for collecting information and handling the ordering/re-ordering process with maximum speed, accuracy, and efficiency. The core business logic of the system consists of the following components: Supply Company, Customer, Shelf, and Box (Material, Product). The overall functionality is integrated around these subsystems.

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Supply Chain Management solution

PerfectStore AB, Sweden, Norway

The solution enables retailers and dealers to deliver a perfect store experience in each store each day. This is done by handling day-to-day controlling and execution routines, define and follow up supplier execution, as well as manage merchandising, marketing campaigns and responsibilities within the chain. Store employees and/or suppliers register deviations from desired performance by means of telephone, PDA, or web PC. The system then generates reports, allowing store managers and chain management to focus on the most important activities required to improve store performance. The system is built on the platform that provides SaaS scalability. Special attention was paid to the User Interface design and development. Considering the great number of potential users who are not computer-literate, we have provided a very intuitive and self-explanatory interface. The whole system workflow is customizable per customer, so the solution is applicable for different industries. Multilanguage support allows targeting several markets. At present, the solution has around 4000 active users.

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